- We provide product installation, commissioning and other guidance following customer needs.
- The supply of related spare parts is ensured.
- Make return visits to customers and answer customer’s enquiries.
- Our company collects customers’ opinions on product quality and we will improve timely according to the feedback.
Zhengshi Hardware has rich experience in producing hardware, thus we are able to manufacture products with complicated structure and high processing accuracy requirements. We also have over ten years of experience in lock export, and have been cooperating with WEST, a large Japanese door lock manufacturer, since 2008. With complete supporting manufacturing capacity, we can complete the whole processes of die casting, machining, surface treating, assembling and testing. In addition, we also have premium outsourcing resources, and have established a long-term stable relationship with outsourcing suppliers.
We will provide appropriate discounts to potential customers who actively help us to promote our products and to customers with consecutive and large orders.
Following the requirements of ISO9001:2015 quality management system, we carry out strict quality control during the whole production process, from the receiving of raw materials to the final delivery of products. During the production, there are first and last pieces inspection and in-process quality control. Assembly products have corresponding production date identification to ensure the traceability. Besides, our company has special test labs and 3-D coordinate measuring machine to perform comprehensive tests on the product performance and size. Only the qualified products will be packed for delivery.
A warranty of 3 year is provided.
You can send us your logo design, and we will add the logo on the product following your demands. If you have any question, please contact us and we will communicate with you promptly.
The delivery for samples of existing lock sets is within 3-5 days, and it takes 35-40 days for customized products due to the mold production period.